customer service assistant


 
  • Education: College/CEGEP
  • Experience: 7 months to less than 1 year
  • Tasks

  • Access and process information
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Order office supplies and maintain inventory
  • Receive and log complaints
  • Receive payments
  • Sell merchandise
  • Computer and technology knowledge

  • MS Excel
  • MS Outlook
  • MS Word
  • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Physically demanding
  • Repetitive tasks
  • Standing for extended periods
  • Walking
  • Work under pressure
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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