Job Title: Administrative Assistant for Vancouver Speech Therapy
Job Type: Part-Time (30 hours per week). Permanent position (we are looking into a long term candidate as we invest lots of time into training)
Location: Remote and In Person
Overview: We are seeking a highly organized and self-motivated Administrative Assistant to provide remote support for our Speech and Language Clinic. The successful candidate will be responsible for answering phone calls and emails to onboard new clients, responding to inquiries from current clients, handling scheduling, submitting funding reports at the end of each month, and sending invoices at the end of each day to collect payments from clients. This is a part-time position, with a salary basis to a maximum of 30 hours per week.
This individual must be available to take phone calls from 9 AM to 6 PM Monday through Friday
Responsibilities:
- Send accounts receivables at the close of each business day.
- Monitor and follow up on outstanding payments from clients.
- Respond promptly to email inquiries.
- Initiate phone calls for unanswered email inquiries.
- Return all missed calls on the MightyCall platform and keep a record of unanswered calls.
- Check emails on days off to handle cancellations and update staff schedules using "break" notation.
- Maintain and coordinate client appointments, ensuring they schedule follow-up sessions with their therapists.
- Keep a vigilant eye on payment tracking.
- Efficiently manage funding clients and oversee funding cycles for renewal.
- Submit invoices to MCFD and various funding agencies and promptly mark them as paid upon receiving payments.
- Keep the Waitlist updated and promptly offer available spots to clients when therapists become available.
- Manage and update the SLP A Assistant Supervision Client checklist, and schedule progress meetings as per SLP's calendar, making certain SLP is informed about new clients to cover during each progress meeting.
Qualifications:
- Previous experience in an administrative role is required
- Excellent verbal and written communication skills
- Strong organizational skills with the ability to multitask
- Ability to work independently and manage time effectively
- Knowledge of funding processes and invoicing procedures is an asset
- Familiarity with speech and language therapy is an asset
Compensation: This position is on a salary basis at 30 hours per week starting at $18 - $20.
We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.
Job Types: Permanent, Part-time
Part-time hours: 30 per week
Salary: $18.00-$20.00 per hour
Schedule:
- Monday to Friday
- No weekends
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (required)
Work Location: Hybrid remote in Abbotsford, BC V2T 1X8
Expected start date: 2023-11-13
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